Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

Zoom Video

The combination of Zoom's robust communications platform with Five9's intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers The combination of Zoom's robust communications platform with Five9's intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers

Zoom to Acquire Five9

SAN RAMON, Calif.--(BUSINESS WIRE)-- #Five9--Five9 today announced that it has been named a Leader in the 2021 Aragon Research Globe for Intelligent Contact Centers for the fourth year in a row.

Five9 Named a Leader in the 2021 Aragon Research Globe™ for Intelligent Contact Centers

SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Five9, Inc. announced a number of platform enhancements that make it easier to deploy customer-and-agent-facing AI solutions in the contact center.

Five9 Extends its Practical AI Solutions for Low-Code Development, Voice Biometrics, Real-Time Analytics and Agent Coaching

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the appointment of Chief Information Security Officer Hardik Parekh, an industry recognized executive with a track record of developing and maturing world-class security programs in enterprise companies including Intuit, Amazon, and Splunk. “Parekh joins Five9 at an exciting time in the company's journey as we continue to grow our enterprise business and ex

Hardik Parekh, Former Head of Product Security at Splunk, Joins Five9 as Chief Information Security Officer

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 is pleased to present CX Summit 2021, a global virtual event that will help businesses rethink their customer experience.

2021 Customer Experience (CX) Summit, Presented by Five9

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), an industry leading provider of the intelligent cloud contact center, today announced the appointment of independent Board Director Ana Pinczuk, a seasoned enterprise technology leader with a track record for accelerating business results and innovation for multi-billion dollar organizations, and highly regarded for her transformational leadership style. Pinczuk is currently the Chief Development Officer at Anaplan, a leading cloud

Influential SaaS Executive Ana Pinczuk Joins Five9 Board of Directors

Five9 (FIVN) was a big mover last session on higher-than-average trading volume. The latest trend in earnings estimate revisions might not help the stock continue moving higher in the near term.

Five9 (FIVN) Stock Jumps 7.5%: Will It Continue to Soar?

Five9 Inc (NASDAQ: FIVN) and Nextiva, a cloud communications company, have collaborated to help organizations engage with customers, connect team conversations, and empower contact center agents with streamlined workflows. The partnership will help businesses streamline contact center operations by optimizing their overall cloud investments under a single vendor, Nextiva, for UCaaS and Five9 CCaaS.

Five9, Nextiva Partner To Enhance Business Customer Communications

SCOTTSDALE, Ariz.--(BUSINESS WIRE)---- $FIVN--Nextiva announced its partnership with Five9, Inc. (NASDAQ: FIVN) to deliver an integrated Unified Communications and Cloud Contact Center offering.

Nextiva and Five9 Team Up to Help Businesses Deliver Seamless Customer Communications

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new strategic partnership with Mitel, a global leader in business communications. Mitel will now feature the Five9 Intelligent Cloud Contact Center as its exclusive contact center as a service (CCaaS) partner for its worldwide client base. “Organizations across various industries and geographies rely on Mitel for their communication and collaboration need

Five9 and Mitel Announce Strategic Multi-Year Partnership – Bringing a World-Class and Award-Winning CCaaS-UCaaS Offering to Organizations Across the Globe

DALLAS--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced a strategic partnership with Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, which will provide customers and partners worldwide with access to a leading contact center as a service (CCaaS) solution that operates seamlessly with Mitel's unified communications solutions. With Five9 as Mitel's exclusive CCaaS partner, the Five9 Intelligent Cloud Contact Center will

Mitel Partners with Five9 to Expand Cloud Contact Center Portfolio

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The cloud-based contact center company is winning customers and impressing analysts.

Five9 Is Firing on All Cylinders

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced today that it has received the Metrigy MetriStar Top Provider award for Workforce Optimization (WFO) Platforms. The MetriStar award is based on both customer ratings and quantitative metrics correlating the use of a vendor's products and services with measurable business success. The Top Provider award recognizes vendors that have achieved above-average customer

Five9 Earns Metrigy MetriStar Top Provider Award for Workforce Optimization Platforms

"The evangelism phase for cloud software is really over," said cloud contact-center platform Five9 CEO Rowan Trollope on "Mad Money."

Five9 CEO says growth is accelerating as cloud adoption enters new phase

SAN RAMON, Calif.--(BUSINESS WIRE)-- #Telecom--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a partnership with Neustar, a global information services and technology company and leader in identity resolution, to provide support for the implementation of the FCC-mandated STIR/SHAKEN call authentication for Five9 customers through Neustar's Certified Caller, part of the Trusted Call Solution suite. The partnership will ensure business continuity for

Five9 Partners with Neustar to Support STIR/SHAKEN Framework for Restoring Trust in Voice Communication

The software provider boosted its outlook after a strong first quarter.

Why Five9 Stock Jumped 20% in April

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the launch of the Five9 Customer Experience (CX) Maturity Model, a framework to help enterprises chart a path to digital customer experience maturity. Developed with input from leading contact center analysts, and experience from several thousand customer deployments, the model allows organizations to assess their current maturity level, map out transformat

Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center

The stock price of Five9, Inc. (NASDAQ:FIVN) increased from $174.26 to a day high of $192.12. This is why it happened.

FIVN Stock: From $174.26 To $192.12

Five9, Inc. (FIVN) CEO Rowan Trollope on Q1 2021 Results - Earnings Call Transcript

Shares of Five9 (NASDAQ:FIVN) rose in after-market trading after the company reported Q1 results. Quarterly Results Earnings per share rose 35.29% year over year to $0.23, which beat the estimate of $0.13.

Five9: Q1 Earnings Insights

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the first quarter ended March 31, 2021. First Quarter 2021 Financial Results Revenue for the first quarter of 2021 increased 45% to a record $137.9 million, compared to $95.1 million for the first quarter of 2020. GAAP gross margin was 56.6% for the first quarter of 2021, compared to 57.9% for the first quarter of 2020. Adjusted gross margin was 64.0% fo

Five9 Reports First Quarter Record Revenue Growth of 45% to a Record $137.9 Million

SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced today that mobile virtual network operator TruConnect has successfully leveraged Five9 Agent Assist to realize tangible call handling improvements. Agent Assist's AI-powered, automated notetaking and call transcription helped TruConnect shave 30 seconds off average call handle time (AHT) within three months, and the company expects an overall cost savings of 7.5%

TruConnect Leverages AI to Drive Call Handling Improvements With Five9 Agent Assist

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent cloud contact center, today announced that it will release financial results for the first quarter 2021 ended March 31, 2021 following the close of market on Thursday, April 29, 2021. The Company will host a corresponding live Zoom Video Webinar and webcast at 4:30 p.m. Eastern Time on that day. Investors may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on April 29, 2021 by cli

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