Freshworks

Freshworks, Inc. operates as a software development company that provides software-as-a-service products. Its products include freshdesk, freshservice, freshsales, freshmarketer and freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in August 2010 and is headquartered in San Mateo, CA.

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Freshworks surpasses revenue expectations, displaces competitors, eyes growth opportunities

Freshworks delivered strong financial performance, exceeding revenue expectations and achieving positive free cash flow.
The company's focus on product innovation, larger customers, and operational efficiency has driven growth.
While facing macroeconomic challenges, Freshworks continues to displace competitors and expand its customer base.
Guidance for Q1 2023 indicates continued growth momentum and strategic focus on unlocking new opportunities.

Freshworks reports strong Q1 earnings, eyes expansion challenges and opportunities

Freshworks had a strong Q1, achieving profitability milestones and showcasing notable customer successes.
While facing challenges in expansion dynamics and pricing strategies, the company is exploring new ways to drive growth and customer satisfaction.
Opportunities lie in winning bigger deals, cross-selling to existing customers, and investing in IT products for broader customer reach.

Freshworks surpasses Q2 revenue expectations with AI-driven growth strategy

Freshworks' Q2 performance exceeded expectations, driven by operational changes and AI capabilities. The focus on larger customers and improved efficiency showcased strength in financial performance and customer adoption.
While challenges like billing impact and demand variations exist, opportunities in AI adoption and market expansion present avenues for growth. Balancing growth and margin improvements will be crucial for sustaining financial stability and market competitiveness.
Overall, Freshworks' Q2 earnings call highlighted a strong performance, with a strategic focus on customer experience and operational efficiency. The company's emphasis on AI adoption, go-to-market changes, and revenue optimization positions it well for future growth and market expansion.

Freshworks surpasses Q3 revenue estimates with AI focus and challenges NRR moderation

Freshworks' Q3 performance exceeded expectations, driven by AI capabilities and customer success stories.
Challenges include moderating NRR in Q4 and cautious expansion due to macro pressures.
Opportunities lie in AI adoption, cross-selling, and aspirations for higher billings growth rates.
Overall, Freshworks remains focused on innovation, customer success, and operational efficiency amidst macroeconomic challenges.

Freshworks reports robust Q4 earnings, eyes growth through AI

Freshworks delivered strong financial results in Q4 2023, driven by go-to-market success and product differentiation through AI innovations.
Despite challenges in the SMB segment, the company remains focused on growth stability, efficiency, and enhancing customer engagement.
Opportunities lie in partnerships, AI product adoption, and strategic initiatives to fuel future growth and improve market positioning.
Overall, Freshworks maintains an optimistic outlook, emphasizing the importance of initiatives playing out before incorporating them into guidance.

Freshworks reports robust Q1 growth, eyes AI-driven expansion

Freshworks' Q1 performance reflects strong revenue growth, cash reserves, and customer retention, under new CEO Dennis Woodside.
The company's strengths in AI innovation, strategic acquisitions, and focus on larger customers position it for continued success.
Challenges include SMB decision-making processes and billing expectations, while opportunities lie in AI-driven sales, market expansion, and cross-selling synergies.
Overall, Freshworks' financial outlook for Q2 and beyond shows a promising trajectory with a strategic emphasis on AI and customer-centric growth.

Freshworks reports robust Q2 earnings, eyes growth through innovation

Freshworks delivered a strong Q2 performance with notable revenue growth, highlighting their financial stability and strategic acquisitions.
The company's focus on innovation, AI initiatives, and customer-centric solutions positions them well for future growth and market competitiveness.
While facing challenges in optimizing strategies and balancing investments, Freshworks has opportunities to leverage their strengths for sustained success.

Freshworks surpasses Q3 expectations, eyes AI and CX growth

Freshworks' Q3 performance exceeded expectations, driven by revenue growth, customer additions, and strategic initiatives. The company's focus on AI and CX solutions, along with improving financial metrics, positions it well for future growth. Challenges lie in sustaining growth rates and enhancing margins to meet long-term targets.

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Freshworks, Inc. is a software development company, which engages in software-as-a-service products. Its products include Freshdesk, Freshservice, Freshsales, Freshmarketer, and Freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in 2010 and is headquartered in San Mateo, CA.

Modern, scalable CRM solution built to help startups easily delight customers to grow faster Modern, scalable CRM solution built to help startups easily delight customers to grow faster

Freshworks Unveils Freshstack to Fuel Startup Growth

The end of a lock-up period added to selling pressure on the stock.

Why Freshworks Stock Dropped 18% This Week

This isn't how earnings beats usually work.

Why Freshworks Stock Dropped 16% Today

Freshworks Inc. (FRSH) CEO Girish Mathrubootham on Q3 2021 Results - Earnings Call Transcript

Freshworks contends with enterprise-software heavyweights such as Oracle and Salesforce, and now the company is calling for revenue growth to slow.

Freshworks sinks 13% after software maker forecasts lower annual revenue than expected in first quarterly report since IPO

SAN MATEO, Calif., Nov. 02, 2021 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2021.

Freshworks Reports Third Quarter 2021 Results

SAN MATEO, Calif., Oct. 29, 2021 (GLOBE NEWSWIRE) -- Freshworks Inc . (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced, as disclosed in the final prospectus dated September 21, 2021 relating to Freshworks' initial public offering, a partial early lock-up release with respect to Freshworks' shares of Class A common stock, par value $0.00001 per share (the “shares”), pursuant to the terms of certain lock-up agreements (“lock-up agreements”) entered into by Freshworks' directors and officers and certain holders of Freshworks' common stock with the underwriters of Freshworks' initial public offering.

Freshworks Announces Partial Early Lock-Up Release on November 4, 2021

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Freshworks has so far failed to impress Wall Street.

1 Recent IPO Stock to Put on Your Watchlist

The shares of Freshworks Inc (NASDAQ: FRSH) received a $43 price target from Morgan Stanley. These are the details.

FRSH Stock: $43 Price Target From Morgan Stanley

SAN MATEO, Calif., Oct. 06, 2021 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, will announce its financial results for the third quarter ended September 30, 2021 following the close of market on Tuesday, November 2, 2021. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

Freshworks to Announce Third Quarter 2021 Financial Results on November 2, 2021

The efficiency of the Freshservice ITSM solution accelerated the global hotel group's digital transformation efforts The efficiency of the Freshservice ITSM solution accelerated the global hotel group's digital transformation efforts

Radisson Hotel Group Relies on Freshworks to Delight its Distributed Workforce with Exceptional IT Service

MUMBAI, India--(BUSINESS WIRE)--Tech Data, a TD SYNNEX company, a leading global distributor and solutions aggregator for the IT ecosystem, announced it has signed a Distributor Agreement with Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees. This partnership enables Tech Data to make Freshworks' suite of products for business solutions available in the India region. Under the agreement, Tech Data customers in India can no

Tech Data and Freshworks Join Hands to Bring Customer and Employee Engagement to Businesses in India

SAN MATEO, Calif., Sept. 29, 2021 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, announced the appointment of Jennifer Taylor , senior vice president and chief product officer at Cloudflare, and former product executive at Salesforce and Adobe, as a new independent member of the board of directors.

Freshworks Appoints Chief Product Officer of Cloudflare to the Board of Directors

Dunzo relies on Freshdesk AI capabilities to automate over 60% support tickets as the mobile commerce app reaches 2 million monthly orders in India Dunzo relies on Freshdesk AI capabilities to automate over 60% support tickets as the mobile commerce app reaches 2 million monthly orders in India

Freshworks Helps Dunzo Delight its Customers with Faster Support as it Scales Revenue

Freshworks has gone public and investors like the potential and growth of the business. The company successfully operates at the intersection of experience management, IT and CRM, and does so very successfully.

Freshworks: Too Fresh For Me

SAN MATEO, Calif., Sept. 24, 2021 /PRNewswire/ -- Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, today announced the closing of its initial public offering of 31,350,000 shares of Class A common stock including the full exercise by the underwriters of their option to purchase 2,850,000 shares of Class A common stock at a price to the public of $36.00 per share.

Freshworks Announces Closing of Initial Public Offering and Full Exercise of Underwriters' Option to Purchase Additional Shares

That 11-year-old venture, since renamed as Freshworks, made a stellar debut on Nasdaq on Wednesday at a valuation of $13 billion, at the close of its first trading day.

Nasdaq Listing Of Freshworks Creates Windfall For Indian Founder And Hundreds Of Employees

Software company Freshworks Inc. updated its pricing information, indicating that it plans to raise nearly $1 billion and attain a valuation of nearly $10 billion. Freshworks faces tough competition in the CRM SaaS market in Salesforce and other larger companies, but it has a unique niche and shown an ability to grow.

Freshworks Is Not Worth Its Elevated IPO Price

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Toast and Freshworks Soar in Their Public Market Debuts

Alphabet's CapitalG owns more than 8% of Freshworks, which held its Nasdaq debut on Wednesday.

Alphabet's wager on Freshworks is up $900 million after software company's IPO

Enterprise software-as-a-service (SaaS) firm Freshworks filed a $1.03 billion initial public offering (IPO) at a $10.13 billion valuation as trading opened on Wednesday (Sept. 22) on Nasdaq, according to multiple reports.

Freshworks Valued At $10B in Nasdaq Trading Debut

Freshworks Inc. shares rallied more than 30% on their first day of trading Wednesday, after the software provider pulled in more than $1 billion in an initial public offering.

IPO Report: Freshworks stock jumps 32% after IPO raises more than $1 billion

The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million shares.

Freshworks jumps 31% in trading debut after pricing IPO at $36 per share

Shares of business software company Freshworks Inc opened nearly 21% above the offer price in their Nasdaq debut on Wednesday, giving the Salesforce.com rival a market capitalization of $12.2 billion.

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