Avaya Holdings Corp

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Avaya Holdings Corp. engages in the provision of digital communication products, solutions, and services for businesses. It operates through the Products and Solutions, and Services segments. The Products and Solutions segment is involved in unified communication and collaboration, and contact center software platforms, applications, and devices. The Services segment refers to solution upgrades and provides new technology through its Avaya OneCloud subscription offerings. The company was founded on June 1, 2007 and is headquartered in Morristown, NJ.

ORLANDO, Fla.--(BUSINESS WIRE)--Avaya is powering technology that ensures consistent, effortless communications and emergency preparedness at Give Kids The World Village.

Dreams Do Come True for Children and Their Families at Give Kids The World Village Where Avaya Powers its Guest Experience Communications

ORLANDO, Fla.--(BUSINESS WIRE)--Avaya announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services (APS).

Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES)

ORLANDO, Fla.--(BUSINESS WIRE)-- #CloudContactCenter--Today, Alvaria announced an expanded partnership with Avaya, a leading provider of customer experience solutions, to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. As a part of the companies' longstanding relationship in Avaya's DevConnect Technology Partner program, this enhanced collaboration aims to deliver proactive customer outreach experiences to deliver innovation without disruption while ensuring compliance with.

Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities

ORLANDO, Fla.--(BUSINESS WIRE)--Avaya is helping organizations around the world to future-proof their communications with Avaya Enterprise Cloud.

Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications

ORLANDO, Fla.--(BUSINESS WIRE)--Avaya's new platform integrations and capabilities, along with expanded strategic alliances, are helping redefine the cloud journey.

New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations “Their Way”

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya LLC (“Avaya” or the “Company”), a global leader in customer experience solutions, today announced the appointment of three executives to strengthen the Company's leadership team. These hirings mark another critical step in the Company's business transformation and were announced on the eve of Avaya ENGAGE, Avaya's premier customer experience event for customers, partners and users being held in Orlando, FL June 18-21. The following executives will report.

Avaya Bolsters C-Suite to Accelerate Business Transformation

SAN FRANCISCO--(BUSINESS WIRE)-- #cognigy--Cognigy showcases its latest Conversational and Generative AI solutions at Avaya ENGAGE 2023.

Cognigy to Showcase Its Latest Conversational and Generative AI Solutions at Avaya ENGAGE 2023

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya announced José Andrés, Rana el Kaliouby, PhD, and Mark Pollock will be featured presenters at Avaya ENGAGE® 2023.

Avaya ENGAGE® 2023 Announces Guest Speakers: Chef and Humanitarian, José Andrés; Entrepreneur and AI Thought Leader, Rana el Kaliouby, PhD; Explorer and Performance Coach, Mark Pollock

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya Holdings Corp. (“Avaya” or the “Company”), a global leader in customer experience solutions, today announced that it has successfully completed its financial restructuring and emerged from the Chapter 11 process with a growth-oriented capital structure that includes approximately $650 million in liquidity and a net leverage ratio of less than 1x. This milestone completes a critical step in the Company's business transformation. Alan Masarek, Avaya's Chie.

Market-Leading Customer Experience Company Avaya Enters Next Chapter of Accelerated Growth and Innovation

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been named for excellence in customer service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th consecutive year by the Customer Relationship Management Institute (CRMI). Avaya's support services teams achieved an overall transaction survey for perfect Customer Satisfaction (CSAT) score in field technology support and a 97% CSAT scor.

Avaya Named for Excellence in Customer Service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th Consecutive Year by the Customer Relationship Management Institute (CRMI)

MORRISTOWN, N.J.--(BUSINESS WIRE)--Stemmer Distribution, the largest distributor of dental products in France, modernized communications with Avaya Cloud Office® by RingCentral.

Stemmer Distribution Optimizes Communications Infrastructure with Avaya – Delivering 50% Cost Savings and Enhanced Employee Experiences

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MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya Holdings Corp. (OTCMKTS: AVYAQ) (“Avaya” or the “Company”), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the U.S. Bankruptcy Court for the Southern District of Texas has confirmed the Company's prepackaged Plan of Reorganization.

Avaya Completes Last Major Milestone of Financial Restructuring; Secures Court Confirmation of Prepackaged Restructuring Plan on an Accelerated Basis

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