eGain

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy in September 1997 and is headquartered in Sunnyvale, CA.

Earnings data Q3 2021

Earnings data Q4 2021

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eGain meets Q3 revenue guidance, focuses on balanced growth for 2024

eGain's Q3 2023 performance met guidance, reflecting financial stability and resilience in the U.S. customer base. The company faced challenges in securing new logo deals and experienced a decline in total revenue, prompting additional expense controls. However, opportunities lie in the expected revenue for Q4 2023 and the company's focus on balanced growth and profitability for fiscal year 2024.

eGain reports record revenue in Q2 2023 amidst market challenges

eGain's Q2 2023 performance reflects strong revenue growth, operational efficiency, and market resilience despite challenges in sales cycles and cautious spending trends. The company's focus on innovation, partnerships with key industries, and solid financial foundation present growth opportunities in the knowledge-powered customer engagement market.
While eGain faces challenges in navigating evolving market dynamics and competitive pressures, its strategic initiatives like hiring seasoned sales professionals and leveraging AI technology for knowledge management position it well for future growth. Maintaining a balance between innovation, market demand, and financial prudence will be crucial for eGain's sustained success.

eGain reports strong Q3 earnings and plans for sustainable growth

eGain's Q3 2023 performance reflects solid financial results, strong customer wins, and ongoing innovation in customer engagement solutions.
The company's focus on expense controls and growth strategies highlights a strategic approach to balancing profitability and expansion.
While facing challenges in a competitive market, eGain has opportunities to leverage its strengths in innovation and customer demand for continued growth.

eGain reports solid fiscal 2023 performance amidst new challenges

eGain's fiscal 2023 showed growth in revenue and net income, with a focus on profitability and client satisfaction.
While facing challenges in new customer acquisitions, the company remains optimistic about demand trends and opportunities.
Excitement surrounds the upcoming annual customer conference and market interest in Knowledge Hubs.

eGain surpasses Q1 expectations, eyes growth through innovation and clients

eGain's Q1 performance exceeded expectations, with strong financials and customer loyalty metrics.
The company showcased strengths in client acquisitions, innovation with AssistGPT, and industry recognition.
Challenges include maintaining growth momentum and differentiation in a competitive landscape.
Opportunities lie in expanding the client base, driving operational efficiencies through AI, and strategic partnerships.

eGain surpasses Q2 expectations, focuses on growth amid client changes

eGain delivered strong Q2 results exceeding guidance, showcasing financial resilience and innovation in AI and knowledge management.
While facing challenges from client non-renewals and revenue decline, the company's focus on new logo wins and market interest in AssistGPT presents growth opportunities.
Maintaining profitability and addressing client churn will be crucial for eGain's sustained success and market competitiveness in the coming quarters.
With a solid cash position and a strategic outlook for Q3, eGain is poised to navigate challenges and leverage opportunities for future growth and expansion.

eGain reports Q3 revenue dip but boosts profitability with AI

eGain's Q3 performance reflects revenue challenges but strong profitability growth, driven by new client wins and AI solutions.
The company faces short-term financial pressures but maintains a positive outlook with adjusted revenue guidance for fiscal 2024.
Opportunities lie in leveraging R&D investments, expanding customer base, and enhancing AI solutions to drive future growth and market leadership.

eGain reports strong Q4 earnings, eyes AI market growth

eGain's Q4 performance reflects solid financial results and strategic focus on AI knowledge offerings
While facing challenges in a competitive market, the company is well-positioned to capitalize on growth opportunities
Balancing investments with financial discipline will be crucial for sustained profitability and market leadership
Overall, eGain's outlook for fiscal 2025 shows a commitment to innovation and customer-centric strategies

eGain surpasses Q1 expectations, focuses on AI growth opportunities

eGain's Q1 2025 performance exceeded expectations, driven by strong new bookings and strategic focus on AI Knowledge offerings.
While facing challenges such as revenue decline and client losses, the company maintains a strong financial position and growth outlook.
Opportunities lie in SaaS revenue growth, market expansion through AI technology, and proactive investor engagement strategies.
Overall, eGain's performance, strengths, challenges, and opportunities position the company for continued growth and market success.

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eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy and Gunjan Sinha in September 1997 and is headquartered in Sunnyvale, CA.

As of late, it has definitely been a great time to be an investor in eGain.

Will eGain Continue to Surge Higher?

eGain Corporation (EGAN) CEO Anshu Roy on Q2 2020 - Earnings Call Transcript

SUNNYVALE, Calif., Feb.  06, 2020  (GLOBE NEWSWIRE) -- eGain (NASDAQ:  EGAN ), the leading provider of omnichannel customer engagement solutions, today announced that it has partnered with Avaya to accelerate digital transformation of customer engagement.

eGain partners with Avaya to deliver digital-first customer engagement

SUNNYVALE, Calif., Jan.  30, 2020  (GLOBE NEWSWIRE) -- eGain (NASDAQ:  EGAN ), the leading provider of omnichannel customer engagement solutions, today announced that the Savings Bank Mutual Life Insurance Company of Massachusetts (SBLI) has selected eGain to provide great customer and agent experiences.

SBLI Insures Total Customer Happiness with eGain

eGain Corporation (EGAN) CEO Ashu Roy on Q1 2020 Results - Earnings Call Transcript

eGain (EGAN) delivered earnings and revenue surprises of 150.00% and 0.99%, respectively, for the quarter ended September 2019. Do the numbers hold clues to what lies ahead for the stock?

EGain (EGAN) Surpasses Q1 Earnings and Revenue Estimates

SUNNYVALE, Calif., Oct.  15, 2019  (GLOBE NEWSWIRE) -- eGain (NASDAQ:  EGAN ), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™ software suite. eGain Solve Fall 2019 includes innovative capabilities to accelerate digital transformation success end to end: Connect, Solve, and Optimize. Here are the highlights.

eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics

SUNNYVALE, Calif., Sept.  25, 2019  (GLOBE NEWSWIRE) -- eGain (NASDAQ:  EGAN ), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at its  Experience 360 ™ conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Attendance is free at the event, featuring at-scale success stories from Fortune 500 clients who have transformed customer, agent, and business stakeholder experiences, AX + BX + CX = DX™.

eGain Makes Disruptive Free Chatbot and Digital Desktop Offer for Upcoming Annual Conference

eGain's (EGAN) fourth-quarter fiscal 2019 results benefit from strong growth in SaaS revenues and expanding gross margin.

eGain (EGAN) Q4 Earnings Lag Estimates, SaaS Revenues Up Y/Y

eGain Corporation (EGAN) CEO Ashu Roy on Q4 2019 Results - Earnings Call Transcript

SUNNYVALE, Calif., Sept.  03, 2019  (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of customer engagement hubs, today announced financial results for its fiscal 2019 fourth quarter and full year ended June 30, 2019.

eGain Reports 37% Growth in SaaS Revenue for Fiscal 2019; Exceeds Full Year Revenue Guidance

eGain's (EGAN) fourth-quarter fiscal 2019 results are expected to benefit from solid SaaS revenue growth, partner base strength and adoption of customer engagement solutions.

eGain (EGAN) to Report Q4 Earnings: What's in the Cards?

EGain (EGAN) closed at $6.57 in the latest trading session, marking a -0.61% move from the prior day.

EGain (EGAN) Dips More Than Broader Markets: What You Should Know

SUNNYVALE, Calif., Aug.  27, 2019  (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced it will present at the following two investor conferences in September:

eGain Announces Schedule of Investor Conferences for September

EGain (EGAN) closed at $7.10 in the latest trading session, marking a +1.28% move from the prior day.

EGain (EGAN) Gains But Lags Market: What You Should Know

EGain (EGAN) closed the most recent trading day at $6.96, moving -1.83% from the previous trading session.

EGain (EGAN) Stock Sinks As Market Gains: What You Should Know

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eGain Corporation (EGAN) CEO Ashu Roy on Q3 2019 Results - Earnings Call Transcript

eGain (EGAN) delivered earnings and revenue surprises of 100.00% and 0.50%, respectively, for the quarter ended March 2019. Do the numbers hold clues to what lies ahead for the stock?

EGain (EGAN) Surpasses Q3 Earnings and Revenue Estimates

eGain's (EGAN) third-quarter fiscal 2019 results are likely to benefit from higher demand for customer engagement solutions.

Factors to Consider Ahead of eGain's (EGAN) Q3 Earnings

EGain (EGAN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

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