EngageSmart LLC

EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. Its operating segments include Enterprise Solutions and SMB Solutions. The Enterprise Solutions segment engages in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment engages in the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Earnings data Q3 2021

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Earnings data Q1 2024

EngageSmart achieves record revenue and EBITDA in Q4 2022

EngageSmart delivered record revenue and adjusted EBITDA performance in Q4 2022, driven by strong customer growth and successful pricing changes, positioning the company well for future growth.
With a focus on automation, market expansion, and margin progression, EngageSmart is poised to capitalize on the U.S. market opportunity and drive sustained revenue growth in 2023.
Addressing challenges such as churn due to pricing changes and optimizing costs for margin expansion will be key focus areas for EngageSmart in maintaining its growth trajectory.

EngageSmart (ESMT) achieves record Q1 results, eyes growth opportunities

EngageSmart's Q1 performance showcased record revenue and EBITDA results, driven by strong customer growth, pricing strategies, and retention efforts.
The company's focus on customer-centricity, product innovation, and market potential positions it well for continued success and growth in the mental health care sector.
Challenges include seasonal fluctuations affecting ARPU, valuation concerns for M&A activities, and potential impacts of pricing changes on churn.
Opportunities lie in expanding digital payments, strengthening partnerships, and leveraging mental health care initiatives for growth and improved access to care.

EngageSmart reports record Q2 earnings, eyes telemedicine and acquisitions

EngageSmart's Q2 performance showcased strong financial results, driven by revenue growth, margin expansion, and strategic acquisitions.
The company's focus on operational efficiency, customer-centric approach, and long-term value creation positions it well for sustained growth.
Despite challenges in a competitive market, EngageSmart's strategic initiatives, financial stability, and growth opportunities bode well for future success.

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EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. It operates through the Enterprise Solutions and SMB Solutions segments. The Enterprise Solutions segment is involved in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment focuses on the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

EngageSmart, Inc. (NYSE:ESMT ) Q2 2023 Earnings Conference Call August 3, 2023 8:30 AM ET Company Participants Josh Schmidt - Investor Relations Robert Bennett - Chief Executive Officer Cassandra Hudson - Chief Financial Officer Conference Call Participants Bhavin Shah - Deutsche Bank Robert Napoli - William Blair Tyler DuPont - Bank of America Merrill Lynch Terrell Tillman - Truist Securities, Inc. Michael Rackers - Needham & Company John Davis - Raymond James Jeffrey Van Rhee - Craig-Hallum Capital Group Tien-Tsin Huang - JPMorgan Operator Good morning. Thank you for attending today's EngageSmart Second Quarter 2023 Earnings Call.

EngageSmart, Inc. (ESMT) Q2 2023 Earnings Call Transcript

Although the revenue and EPS for EngageSmart (ESMT) give a sense of how its business performed in the quarter ended June 2023, it might be worth considering how some key metrics compare with Wall Street estimates and the year-ago numbers.

EngageSmart (ESMT) Q2 Earnings: Taking a Look at Key Metrics Versus Estimates

EngageSmart (ESMT) came out with quarterly earnings of $0.07 per share, in line with the Zacks Consensus Estimate. This compares to earnings of $0.04 per share a year ago.

EngageSmart (ESMT) Q2 Earnings Match Estimates

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience for more than 178,000 solo and small group practitioners, announced it has entered into a strategic agreement to acquire assets of Luminello, an electronic medical record and practice management platform supporting thousands of solo and small group psychiatrists, psychiatric nurse practitioners, psychologists and other prescribing medica.

SimplePractice Announces Strategic Purchase of Assets of Luminello

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the second quarter ended June 30, 2023. “Extending our proven track record of success, we achieved another remarkable quarter and delivered record revenue of $94.4 million, net income of $4.3 million, and adjusted EBITDA of $19.4 million. Our excellent results in both SMB and Enterprise demonstrate.

EngageSmart Announces Second Quarter 2023 Results

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the KeyBanc Technology Leadership Forum, taking place in Vail, Colorado. Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Monday, August 7, 2023, at 9:00 a.m. MT (11:00 a.m. ET). Management will conduct meetings with investors at the conferen.

EngageSmart to Present at the KeyBanc Technology Leadership Forum in Vail on August 7, 2023

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report second quarter 2023 financial results before the market opens on Thursday, August 3, 2023. Management will host a conference call to discuss the results at 8:30 a.m. ET. The conference call will be webcast live on EngageSmart's investor relations website at https://investors.engagesmart.com/events-and-presentations/events.

EngageSmart to Announce Second Quarter 2023 Financial Results on August 3, 2023

In hindsight, the second half of 2021 was a particularly inauspicious time for a company to go public, but that's the fate that EngageSmart Inc. NYSE: ESMT suffered.

Can Recent IPO EngageSmart Rally On Triple-Digit EPS Growth?

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has been named to Energage's 2023 Top Workplaces in Technology list. The confidential survey uniquely measures 15 culture drivers that are critical to the success of any organization, including alignment, execution, and connection, just to name a few. The list is based entirely on employee feedback gathered through a third-party surve.

EngageSmart Named Top Workplace in Technology 2023

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience for more than 169,000 solo and small-group practitioners, announced the launch of SimplePractice Learning Pass. The subscription service enables group practice owners and administrators to invest in their practitioners' professional and clinical development, with unlimited access to a growing digital library of continuing education (CE).

SimplePractice Launches Learning Pass to Support Education Across Group Practices

EngageSmart is capitalizing on the demand for digital interactions in the behavioral health sector, with a focus on innovative product strategies and effective go-to-market approaches. The company's vertical approach in the practice management platform space and emphasis on customer success contribute to strong unit economics and position it well for ongoing industry trends. I have an end of year price target of $30 on the stock.

EngageSmart: Capitalizing On The Growing Demand For Digital Interactions

CINCINNATI--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and creator of an advanced enterprise digital fundraising solution, is proud to celebrate customers AIDS/LifeCycle, American Foundation for Suicide Prevention, Children's Miracle Network Hospitals, Covenant House, National Alliance for Mental Illness (NAMI), Team World Vision, and National Multiple Sclerosis Society for being recognized among the Top 30 U.S. Peer-to-Peer Fundraising Programs by the Peer-to-Peer Profes.

DonorDrive Celebrates Customers Named to Peer-to-Peer Forum's Top 30 U.S. Peer-to-Peer Fundraising Programs List

ESMT remains a buy due to its consistent growth, healthy EBITDA margins, and focus on digitization of consumer bill payment processes and mental healthcare services. ESMT's underlying momentum is supported by robust quarterly transaction volume growth, expansion into new markets, and a promising outlook for FY23 and FY24. The company's 70+% gross margin suggests ample room for further EBITDA margin expansion.

EngageSmart: Strong Growth And Margin Expansion Supported By Underlying Momentum

MACON, Ga. & BOSTON--(BUSINESS WIRE)--Georgia Farm Bureau Mutual Insurance Company, established in 1959 by the Georgia Farm Bureau Federation to help farmers and rural communities obtain financial protection for their most important investments, reported a 35% increase in AutoPay adoption in its first eight months after going live in April 2022 with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. After evaluating the integrated payment solutions on the marke.

Georgia Farm Bureau Mutual Insurance Company Sees 35% Increase in AutoPay Adoption with InvoiceCloud's Payment Solution

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the 43rd Annual William Blair Growth Stock Conference, taking place in Chicago, Illinois. Chief Executive Officer Bob Bennett will be presenting on Tuesday, June 6, 2023, at 9:20 a.m. CT (10:20 a.m. ET). Management will conduct meetings with investors at the conference that d.

EngageSmart to Present at the 43rd Annual William Blair Growth Stock Conference on June 6, 2023

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the J.P. Morgan 51st Annual Global Technology, Media and Communications Conference, taking place in Boston, Massachusetts. Chief Executive Officer Bob Bennett will be presenting on Tuesday, May 23, 2023, at 1:55 p.m. ET. Management will conduct meetings with investors at the.

EngageSmart to Present at the J.P. Morgan 51st Annual Global Technology, Media and Communications Conference on May 23, 2023

EngageSmart recently reported its Q1 2023 financial results, beating revenue estimates. The firm provides customer engagement software to organizations of all sizes.

EngageSmart Is Well Positioned For Growth Ahead

EngageSmart, Inc. (NYSE:ESMT ) Q1 2023 Results Conference Call May 4, 2023 8:30 AM ET Company Participants Josh Schmidt - IR Bob Bennett - Chief Executive Officer Cassandra Hudson - Chief Financial Officer Conference Call Participants Tyler DuPont - Bank of America Tien-Tsin Huang - JPMorgan Terry Tillman - Truist Securities John Davis - Raymond James Scott Berg - Needham Operator Good morning. Thank you for attending today's EngageSmart First Quarter 2023 Earnings Call.

EngageSmart, Inc. (ESMT) Q1 2023 Earnings Call Transcript

The headline numbers for EngageSmart (ESMT) give insight into how the company performed in the quarter ended March 2023, but it may be worthwhile to compare some of its key metrics to Wall Street estimates and the year-ago actuals.

EngageSmart (ESMT) Reports Q1 Earnings: What Key Metrics Have to Say

EngageSmart (ESMT) came out with quarterly earnings of $0.06 per share, in line with the Zacks Consensus Estimate. This compares to earnings of $0.03 per share a year ago.

EngageSmart (ESMT) Q1 Earnings Meet Estimates

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the first quarter ended March 31, 2023. “We are thrilled to kick off the new year with an excellent first quarter that showcases the strength of our business model,” said Bob Bennett, EngageSmart CEO. “EngageSmart delivered our seventh consecutive quarter of record revenue of $88.4 million, represe.

EngageSmart Announces First Quarter 2023 Results

MOUNT PLEASANT, S.C. & BOSTON--(BUSINESS WIRE)--Mount Pleasant Waterworks (MPW), a water and wastewater utility serving a population of 95,000 in South Carolina, has reported a 72% increase in electronic payment adoption since first implementing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, in December 2017. As of March 2023, MPW also reported a 46% increase in paperless enrollment, as well as a 44% increase in AutoPay enrollment, since first launching Inv.

Mount Pleasant Waterworks Increases Electronic Payment Adoption by 72% Since Implementing InvoiceCloud with Harris Advanced Utility Systems

BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, today announced enhancements to its Online Bank Direct solution, including the ability to deposit by invoice type, receive single, consolidated deposits, and receive funding for matched payments only, so customers will no longer receive funds that are not matched to an invoice. “Being a cloud native solution means that organizations using InvoiceCloud get the latest software updates and.

InvoiceCloud Enhances Online Bank Direct Solution to Support the Growing Needs of Billing Organizations

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in the 21st Annual American Business Awards® today. More than 230 professionals worldwide participated in the judging process to select this year's Stevie Award winners. EngageSmart provides software solutions that drive customer sel.

EngageSmart Honored as Silver Stevie® Award Winner in 2023 American Business Awards

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payment solutions, has been named to Energage's Top Workplaces for Leadership, Innovation, Work-Life Flexibility, Compensation & Benefits, and Purpose & Values for 2023. In the past year, EngageSmart has also been named one of Energage's Top Workplaces USA and Energage's Top Workplaces for Employee Well-Being. The list, based solely on confidenti.

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