EngageSmart LLC

EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. Its operating segments include Enterprise Solutions and SMB Solutions. The Enterprise Solutions segment engages in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment engages in the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Earnings data Q3 2021

Earnings data Q4 2021

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Earnings data Q3 2023

Earnings data Q1 2024

EngageSmart achieves record revenue and EBITDA in Q4 2022

EngageSmart delivered record revenue and adjusted EBITDA performance in Q4 2022, driven by strong customer growth and successful pricing changes, positioning the company well for future growth.
With a focus on automation, market expansion, and margin progression, EngageSmart is poised to capitalize on the U.S. market opportunity and drive sustained revenue growth in 2023.
Addressing challenges such as churn due to pricing changes and optimizing costs for margin expansion will be key focus areas for EngageSmart in maintaining its growth trajectory.

EngageSmart (ESMT) achieves record Q1 results, eyes growth opportunities

EngageSmart's Q1 performance showcased record revenue and EBITDA results, driven by strong customer growth, pricing strategies, and retention efforts.
The company's focus on customer-centricity, product innovation, and market potential positions it well for continued success and growth in the mental health care sector.
Challenges include seasonal fluctuations affecting ARPU, valuation concerns for M&A activities, and potential impacts of pricing changes on churn.
Opportunities lie in expanding digital payments, strengthening partnerships, and leveraging mental health care initiatives for growth and improved access to care.

EngageSmart reports record Q2 earnings, eyes telemedicine and acquisitions

EngageSmart's Q2 performance showcased strong financial results, driven by revenue growth, margin expansion, and strategic acquisitions.
The company's focus on operational efficiency, customer-centric approach, and long-term value creation positions it well for sustained growth.
Despite challenges in a competitive market, EngageSmart's strategic initiatives, financial stability, and growth opportunities bode well for future success.

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EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. It operates through the Enterprise Solutions and SMB Solutions segments. The Enterprise Solutions segment is involved in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment focuses on the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Soquel Creek Water District Sees 47% Increase in Electronic Payment Adoption with InvoiceCloud's Innovative Payment Solution

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in Citi's 2022 FinTech Conference, taking place in New York City, New York.

EngageSmart to Present at Citi's 2022 FinTech Conference on November 15, 2022

EngageSmart, Inc. (NYSE:ESMT ) Q3 2022 Results Conference Call November 3, 2022 8:30 AM ET Company Participants Josh Schmidt - IR Bob Bennett - CEO Cassandra Hudson - CFO Conference Call Participants Bob Napoli - William Blair Bhavin Shah - Deutsche Bank John Davis - Raymond James Michael Rackers - Needham Josh Beck - KeyBanc Raquel Betesh - JPMorgan Tyler DuPont - Bank of America Operator Good morning. Thank you for attending today's EngageSmart Third Quarter 2022 Earnings Call.

EngageSmart, Inc. (ESMT) Q3 2022 Earnings Call Transcript

EngageSmart (ESMT) delivered earnings and revenue surprises of 0% and 5.75%, respectively, for the quarter ended September 2022. Do the numbers hold clues to what lies ahead for the stock?

EngageSmart (ESMT) Q3 Earnings Match Estimates

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the third quarter ended September 30, 2022.

EngageSmart Announces Third Quarter 2022 Results

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report third quarter 2022 financial results before the market opens on Thursday, November 3, 2022.

EngageSmart to Announce Third Quarter 2022 Financial Results on November 3, 2022

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has been named a Top Workplace 2022 for Employee Well-Being.

EngageSmart Named Top Workplace for Employee Well-Being

CINCINNATI & MADRID--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and creator of an advanced enterprise digital fundraising platform, and Dixper, a monetization and interaction platform for content creators and their fans, today announced the availability of an integration between the two platforms to drive higher engagement and charitable donations for content creators fundraising for nonprofits through livestreaming. Enterprise nonprofits choose DonorDrive as their main p

DonorDrive and Dixper Announce Integration to Drive Higher Livestream Engagement and Fundraising for Nonprofits Through Interactive Incentives

MECHANICSBURG, Pa.--(BUSINESS WIRE)--HealthPay24, an EngageSmart (NYSE: ESMT) solution and complete patient payment platform, will showcase new features and benefits of its cloud-based solution at the Becker's Health IT and Revenue Cycle Conference Oct. 4-7 in Chicago. More than 60 HealthPay24 providers and their patients have benefited from enhancements to their patient payment solution to date. In February 2022, Deaconess Health System migrated to HealthPay24's cloud-based platform and has si

HealthPay24 Spotlights Patient Payment Solution at Becker's Health IT and Revenue Cycle Conference

FORT THOMAS, Ky. & BOSTON--(BUSINESS WIRE)--FREY Municipal Software (FMS) and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, will offer municipalities a payment platform that enhances experiences across the customer journey to drive increased electronic adoption and lower operational costs. FMS has been serving the needs of municipal governments in 27 states for over 40 years. FMS's CUBIC Utility Billing solution offers a powerful billing and Customer Infor

FREY Municipal Software and InvoiceCloud Offer Municipalities Expanded Payment Options to Improve Customer Experience

HARTFORD, Conn. & BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, announced a new relationship with insurance software supplier Intellagents, a FatBrain AI company (OTC: LZGI), to provide insurance carriers and their policyholders with a premier billing and payments experience. InvoiceCloud and Intellagents will be sharing more about their joint offering at the ITC Conference September 20-22 in Las Vegas at Booth 2415 and 3176, respe

InvoiceCloud and Intellagents to Provide Premier Payments Experience to Insurance Ecosystems

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience for more than 140,000 solo and small-group providers, today announced the launch of SimplePractice Enterprise™ to serve Employee Assistance Programs (EAPs) and Managed Care Organizations (MCOs) today. Early SimplePractice Enterprise clients include small, medium, and large EAPs whose combined enrolled members total more than 130 million

SimplePractice Enterprise Launches API to Expand Access to Covered Behavioral Health Care

WYLIE, Texas & BOSTON--(BUSINESS WIRE)--The City of Wylie, Texas has seen a 123% increase in electronic payment adoption within the first 11 months of implementing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. In order to keep up with a population that has grown 230% since 2000, the City of Wylie needed a flexible payment solution that streamlined processes for both customers and employees. The city began using InvoiceCloud in August 2021 to offer more tha

InvoiceCloud Delivers 123% Increase in Online Payments for The City of Wylie, Texas

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the 2022 Goldman Sachs Conference, taking place in San Francisco, California. Chief Executive Office Bob Bennett and Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Wednesday, September 14, 2022, at 5:15 p.m. PT / 8:15 p.m. ET. Management wi

EngageSmart to Present at the 2022 Goldman Sachs Communacopia + Technology Conference on September 14, 2022

The consensus price target hints at a 48% upside potential for EngageSmart (ESMT). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

How Much Upside is Left in EngageSmart (ESMT)? Wall Street Analysts Think 48%

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the Deutsche Bank Technology Conference, taking place in Las Vegas, Nevada. Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Wednesday, August 31, 2022, at 3:00 p.m. PT / 6:00 p.m. ET. Management will conduct meetings with investors at the co

EngageSmart to Present at the Deutsche Bank Technology Conference on August 31, 2022

FARR WEST, Utah & BOSTON--(BUSINESS WIRE)--Bona Vista Water Improvement District has received 75% of bill payments electronically since implementing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, in April 2021. Bona Vista Water saved $5,000 in the first year with InvoiceCloud and saw a 20% decrease in payment related calls in the first six months, increasing collection efficiencies and reducing print and mail-in expenses. With 75% of invoices paid electroni

Bona Vista Water Receives 75% of Bill Payments Electronically with InvoiceCloud's Payment Solution

HORTONVILLE, Wis. & BOSTON--(BUSINESS WIRE)--Ellington Mutual Insurance Company has leveraged InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to streamline payment processes and maximize operational efficiencies. Since implementing InvoiceCloud's payment solution, Ellington Mutual has experienced a 7x increase in its AutoPay adoption and discovered new opportunities to increase customer satisfaction. A leader in providing top-quality insurance in its field s

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption

EngageSmart (ESMT) might move higher on growing optimism about its earnings prospects, which is reflected by its upgrade to a Zacks Rank #2 (Buy).

EngageSmart (ESMT) Upgraded to Buy: Here's Why

SANTA MONICA, Calif.--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience, has been named the winner of a Gold Stevie® Award in the Health, Wellness, and Safety Solution Provider of the Year category in the seventh annual Stevie Awards for Great Employers. The Stevie Awards for Great Employers recognize the world's best employers and the human resources professionals, teams, achievements and HR-relate

EngageSmart Solution SimplePractice Honored as Gold Stevie® Award Winner in 2022 Stevie Awards for Great Employers

The average of price targets set by Wall Street analysts indicates a potential upside of 43.7% in EngageSmart (ESMT). While the effectiveness of this highly sought-after metric is questionable, the positive trend in earnings estimate revisions might translate into an upside in the stock.

Wall Street Analysts Think EngageSmart (ESMT) Could Surge 44%: Read This Before Placing a Bet

EngageSmart, Inc. (NYSE:ESMT ) Q2 2022 Earnings Conference Call August 4, 2022 8:30 AM ET Company Representatives Bob Bennett - Chief Executive Officer Cassandra Hudson - Chief Financial Officer Josh Schmidt - Investor Relations Conference Call Participant Terry Tillman - Truist Securities Bhavin Shah - Deutsche Bank John Davis - Raymond James Bob Napoli - William Blair Michael Rackers - Needham Madison Schrage - KeyBanc Operator Good morning and thank you for attending today's EngageSmart Second Quarter 2022 Earnings Call. My name is Aaron and I'll be your moderator today.

EngageSmart, Inc. (ESMT) CEO Bob Bennett on Q2 2022 Results - Earnings Call Transcript

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the second quarter ended June 30, 2022. "We are excited to report another strong quarter marked by high growth and increased profitability,” said Bob Bennett, EngageSmart CEO. “EngageSmart delivered revenue growth of 43% year over year and Adjusted EBITDA of $12 million, driven by exceptional tract

EngageSmart Announces Second Quarter 2022 Results

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the KeyBanc Technology Leadership Forum, taking place in Vail, Colorado. Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Tuesday, August 9, 2022, at 8:30 a.m. MT / 10:30 a.m. ET. Management will conduct meetings with investors at the confere

EngageSmart to Present at the KeyBanc Technology Leadership Forum on August 9, 2022

CINCINNATI--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and makers of an advanced enterprise digital fundraising platform, announced it has been named Salesforce.org's 2022 Nonprofit Product Partner of the Year for the Americas. The award was presented during the Salesforce.org Unite Partner Summit on June 1, 2022. This award recognizes the partnership between Salesforce.org and DonorDrive and its success driving results for great causes, including some of the world's larg

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