LivePerson

LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence (AI). Conversational AI allows humans and machines to interact using natural language, including speech or text. The company operates through the Business and Consumer segments. The Business segment enables brands to leverage the intelligence engine of Conversational Cloud, the firm's enterprise-class cloud-based platform, to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment is involved in facilitating online transactions between independent service providers and individual consumers seeking information and knowledge for a fee via mobile and online messaging. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

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LivePerson focuses on AI and health initiatives for growth

LivePerson's Q4 2022 Earnings Call highlighted the company's strong focus on AI and health care initiatives, with a strategic emphasis on recurring revenue lines and achieving positive EBITDA and cash flow. Despite challenges in Q4, LivePerson's investments in AI and precision health present significant growth opportunities in enterprise AI and healthcare.

LivePerson reports robust Q1 earnings, bets big on generative AI

LivePerson's strong Q1 performance and focus on generative AI products position it for accelerated growth. The company's emphasis on automation and data-driven outcomes enhances its competitive edge. Challenges include delayed expenses impacting EBITDA and transitioning to an AI company.

LivePerson reports strong Q2 earnings, poised for AI-driven growth

LivePerson delivered robust financial results, showcasing growth in revenue, profitability, and adoption of AI products.
The company's strategic focus on automation, partnerships, and market expansion bodes well for future growth and market leadership.
With a strong performance in deal signings and a positive outlook for the year, LivePerson is poised for continued success in the AI-driven customer engagement space.

LivePerson reports robust Q3 earnings, eyes growth through AI innovation

LivePerson's Q3 2023 performance was strong, with a focus on profitability and core strengths. The company's strategic emphasis on messaging, AI automation, and partnerships drove significant customer wins and revenue growth. While challenges exist in sustaining momentum and managing expectations, LivePerson is well-positioned to capitalize on opportunities in the evolving customer service landscape.

LivePerson reports 25% revenue growth in Q4 2023 earnings call

LivePerson's Q4 2023 earnings call showcased strong revenue growth, strategic focus on operational excellence, and plans for transformation. Despite challenges in renewals and capital structure, the company remains optimistic about future performance and opportunities for growth.

LivePerson exceeds Q1 revenue expectations, focuses on growth strategies

LivePerson demonstrated strong revenue performance and operational efficiency in Q1 2024, maintaining confidence in its full-year guidance amidst strategic initiatives and industry recognition.
While facing challenges related to customer churn and cost reductions, the company's focus on partnerships, product enhancements, and financial stability positions it well for future growth.
Opportunities in B2B profitability, product advancements, and strategic partnerships offer avenues for LivePerson to drive innovation, expand market presence, and capitalize on emerging trends.

LivePerson reports strong Q2 earnings, faces Q3 revenue challenges

LivePerson's Q2 performance was solid, meeting revenue targets and showcasing customer traction.
The company's strengths include financial progress, key executive appointments, and strategic transactions.
Challenges ahead include lower Q3 revenue expectations and the need to balance costs with growth.
Opportunities exist in leveraging AI capabilities, expanding customer base, and driving new business initiatives.

LivePerson surpasses Q3 revenue targets, eyes growth amid challenges

LivePerson's Q3 performance exceeded expectations, driven by revenue growth and strategic initiatives.
While facing challenges like customer churn risks and market competition, the company is well-positioned for growth.
Opportunities lie in expanding customer wins, leveraging generative AI, and exploring new business avenues.
Overall, LivePerson's focus on innovation and customer-centricity sets a strong foundation for future success.

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LivePerson, Inc. engages in the provision of mobile and online messaging solutions through Conversational Artificial Intelligence. Conversational AI allows humans and machines to interact using natural language, including speech or text. It operates through the following geographical segments: United States, Germany, Israel, Australia, and Netherlands. The company was founded by Robert P. LoCascio on November 29, 1995 and is headquartered in New York, NY.

NEW YORK , March 20, 2023 /PRNewswire/ -- WHY: Rosen Law Firm, a global investor rights law firm, announces that it is investigating potential securities claims on behalf of shareholders of LivePerson, Inc. (NASDAQ: LPSN) resulting from allegations that LivePerson may have issued materially misleading business information to the investing public. SO WHAT: If you purchased LivePerson securities you may be entitled to compensation without payment of any out of pocket fees or costs through a contingency fee arrangement.

LPSN INVESTOR NOTICE: ROSEN, A LEADING LAW FIRM, Encourages LivePerson, Inc. Investors to Inquire About Securities Class Action Investigation - LPSN

Leading AI company awarded top honor by the world's foremost sales and customer service awards program NEW YORK , March 20, 2023 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, was presented with the Gold Stevie® Award for Sales or Customer Service Solutions Technology Partner of the Year at the 17th annual Stevie Awards for Sales & Customer Service. Along with the company's 2023 Gold Stevie win for Best Contact Center Solution, this award marks LivePerson's 12th Stevie Win overall.

LivePerson named Technology Partner of the Year at the 2023 Stevie® Awards

NEW YORK--(BUSINESS WIRE)-- #A--Bragar Eagel & Squire, P.C., a nationally recognized stockholder rights law firm, is investigating potential claims against LivePerson, Inc. (“LivePerson” or the “Company”) (NASDAQ: LPSN) on behalf of LivePerson stockholders. Our investigation concerns whether LivePerson has violated the federal securities laws and/or engaged in other unlawful business practices. Click here to participate in the action. LivePerson, Inc.

LIVEPERSON ALERT: Bragar Eagel & Squire, P.C. is Investigating LivePerson, Inc. on Behalf of LivePerson Stockholders and Encourages Investors to Contact the Firm

LivePerson, Inc. (NASDAQ:LPSN ) Q4 2022 Earnings Conference Call March 15, 2023 5:00 PM ET Company Participants Chad Cooper - Senior Vice President-Investor Relations Robert LoCascio - Founder and Chief Executive Officer John Collins - Chief Financial Officer Joe Bradley - Chief Data Scientist Matthew Dawson - Founder and CEO of WildHealth Operator Good afternoon, ladies and gentlemen. Thank you for standing by.

LivePerson, Inc. (LPSN) Q4 2022 Earnings Call Transcript

LivePerson Inc LPSN was bouncing up about 6% on Friday after a big bearish day on Thursday caused the stock to plunge a whopping 60%.

LivePerson Bounces Following Post-Earnings Massacre: A Look At The AI Software Stock - LivePerson (NASDAQ:LPSN)

LOS ANGELES--(BUSINESS WIRE)---- $LPSN #LPSN--The Schall Law Firm Announces it is Investigating Claims Against LivePerson, Inc.

INVESTIGATION NOTICE: The Schall Law Firm Announces it is Investigating Claims Against LivePerson, Inc. and Encourages Investors with Losses to Contact the Firm

OAKLAND, Calif.--(BUSINESS WIRE)---- $LPSN #LPSN--Gibbs Law Group is investigating potential legal claims on behalf of LivePerson investors.

Lost Money in LivePerson, Inc.?

LOS ANGELES, CA / ACCESSWIRE / March 16, 2023 / The Schall Law Firm, a national shareholder rights litigation firm, announces that it is investigating claims on behalf of investors ofLivePerson, Inc. ("LivePerson" or "the Company") (NASDAQ:LPSN) for violations of the securities laws. The investigation focuses on whether the Company issued false and/or misleading statements and/or failed to disclose information pertinent to investors.

INVESTIGATION REMINDER: The Schall Law Firm Announces it is Investigating Claims Against LivePerson, Inc. and Encourages Investors with Losses to Contact the Firm

The AI-powered customer-service company's shares are falling after weak Q4 results and guidance. LivePerson expects sales to decline substantially this year, and investors appear to be giving up on its growth story.

Why LivePerson Stock Is Plummeting This Week

INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LivePerson, Inc. and Encourages Investors with Losses to Contact the Firm

NEW YORK--(BUSINESS WIRE)-- #LPSN--WHY: Rosen Law Firm, a global investor rights law firm, announces that it is investigating potential securities claims on behalf of shareholders of LivePerson, Inc. (NASDAQ: LPSN) resulting from allegations that LivePerson may have issued materially misleading business information to the investing public.

LPSN EQUITY ALERT: ROSEN, RESPECTED INVESTOR COUNSEL, Encourages LivePerson, Inc. Investors With Losses Over $100K to Inquire About Securities Class Action Investigation – LPSN

The company missed consensus revenue and earnings estimates for the fourth quarter.  LivePerson issued 2023 sales guidance that was far below the average estimate.

Why LivePerson Stock Plunged Today

Shares of LivePerson Inc. LPSN plummeted 41.2% toward a seven-year low in premarket trading Thursday, after the provider of natural-language chat services using conversational artificial intelligence reported late-Wednesday a surprise fourth-quarter loss and revenue decline. During the quarter in November, LivePerson said its WildHealth subsidiary was notified that Medicare was suspending reimbursements for services pending further review.

LivePerson stock plummets after surprise loss and revenue decline, as Medicare suspending reimbursements pending review

Customer-service technology company LivePerson on Wednesday reported a bigger adjusted operating loss for the fourth quarter, sending its shares plunging about 40% in after-hours trading.

LivePerson posts bigger fourth-quarter operating loss

-- Revenue of $122.5 million -- --From 1Q22 to 4Q22, reduced costs by over $80M on annualized basis-- --Uniquely Positioned to Deliver Enterprise Grade AI Leveraging Large Language Models-- NEW YORK , March 15, 2023 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), a global leader in conversational AI, today announced financial results for the fourth quarter ended December 31, 2022. Fourth Quarter Highlights Total revenue was $122.5 million for the fourth quarter of 2022, a decrease of 1% as compared to the same period last year as the company continues to execute on its plan to exit non-core lines of business.

LivePerson Announces Fourth Quarter 2022 Financial Results

NEW YORK , March 13, 2023 /PRNewswire/ -- LivePerson, Inc . (Nasdaq: LPSN), a global leader in Conversational AI, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, March 15, 2023.

LivePerson to Announce Fourth Quarter 2022 Financial Results on March 15, 2023

LivePerson stock soared on it adding ChatGPT-like capabilities to its platform. Concern over its pending earnings release and a dramatic slowdown in growth outweighed AI enthusiasm.

Why LivePerson Stock Crumbled 21% in February

The beaten-down stock gets a jolt of bullishness with a new analyst take.

Why LivePerson Stock Blasted 19% Higher Today

The corporate customer service chatbot leader is delaying filing its financial reports.

Why LivePerson Is Tumbling Today

Plans to file Form 10-K within 15-day grace period provided by SEC Rule 12b-25 NEW YORK , Feb. 28, 2023 /PRNewswire/ -- LivePerson, Inc . (Nasdaq: LPSN), a global leader in Conversational AI, today announced that it will reschedule its fourth quarter 2022 earnings release and related video webcast due to a delay in finalizing its Form 10-K for the year ended December 31, 2022.

LivePerson to Reschedule Fourth Quarter 2022 Earnings Release and Webcast

NEW YORK , Feb. 17, 2023 /PRNewswire/ --  LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, March 1, 2023. CEO Robert LoCascio and CFO John Collins will host a video webcast later that day, at 5:00 p.m.

LivePerson to Announce Fourth Quarter 2022 Financial Results on March 1, 2023

Consumers became more critical of customer engagement over the past year, and disagree with the high marks brands give themselves for personalization and automation Positive sentiment toward AI experiences rises to an all-time high, with Gen Z shoppers most excited about getting help and making purchases through automation NEW YORK , Feb. 15, 2023 /PRNewswire/ -- LivePerson  (Nasdaq: LPSN), a global leader in Conversational AI, today revealed the results of its 2023 State of Customer Engagement report , providing a detailed look at how both enterprises and their customers view digital experiences, conversational commerce, and chatbots and AI. The report, based on survey results from over 2500 consumers and more than 1000 brand executives, finds that there are large gaps between how brands think about and execute customer engagement strategies, and what their customers actually want.

LivePerson's 2023 State of Customer Engagement report reveals sharp disconnects between brands and consumers on CX and AI

NEW YORK , Feb. 13, 2023 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in Conversational AI, today announced that James "Jim" Miller, former Chief Technology Officer of Wayfair, Inc., has been appointed as an independent member of the Company's Board of Directors ("Board"), effective immediately. Miller replaces Ernest Cu, who stepped down from the Company's Board due to other professional obligations requiring increased commitment of time.

LivePerson Appoints Jim Miller to Board of Directors

LivePerson (LPSN) was a big mover last session on higher-than-average trading volume. The latest trend in earnings estimate revisions might not help the stock continue moving higher in the near term.

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