NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that Customer Contact Week Digital (CCW), has named NICE and its AI-powered Enlighten XO solution as its 2023 “Disruptive Technology of the Year” award recipient. The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession. The mission of the CCW Excellence Awards is to raise the bar for the contact center profession by.

NICE Enlighten XO Receives 2023 “Disruptive Technology of the Year” Honor in Customer Contact Week's Excellence Awards Competition

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been named the leader in Metrigy's inaugural Contact Center-as-a-Service MetriRank 2023 report, out of 11 companies ranked. In addition to earning the highest possible scores in market share, financial strength, and product mix, NICE received two notably high customer sentiment ratings relative to the other report leaders, for platform reliability and AI capabilities. The purpose of the MetriRank study is to evaluat.

NICE Named Top Leader in Metrigy's Inaugural CCaaS Provider Ranking

NICE Ltd. (NASDAQ:NICE ) Q2 2023 Earnings Conference Call August 17, 2023 8:30 AM ET Company Participants Marty Cohen - Vice President, Investor Relations Barak Eilam - Chief Executive Officer Beth Gaspich - Chief Financial Officer Conference Call Participants Samad Samana - Jefferies Tyler Radke - Citigroup Inc. Sitikantha Panigrahi - Mizuho Securities Richard Poland - RBC Capital Markets James Fish - Piper Sandler Patrick Walravens - JMP Securities Matt Stotler - William Blair Chris Reimer - Barclays Tim Horan - Oppenheimer & Co. Meta Marshall - Morgan Stanley Operator Welcome to the NICE Conference Call discussing Second Quarter 2023 Results, and thank you all for holding. [Operator Instructions] As a reminder, this conference is being recorded August 17, 2023.

NICE Ltd. (NICE) Q2 2023 Earnings Call Transcript

Although the revenue and EPS for Nice (NICE) give a sense of how its business performed in the quarter ended June 2023, it might be worth considering how some key metrics compare with Wall Street estimates and the year-ago numbers.

Nice (NICE) Q2 Earnings: How Key Metrics Compare to Wall Street Estimates

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2023, as compared to the corresponding period of the previous year. Second Quarter 2023 Financial Highlights GAAP Non-GAAP Total revenue was $581.1 million and increased 10% Total revenue was $581.1 million and increased 10% Cloud revenue was $381.9 million and increased 23% Cloud revenue was $381.9 million and increased 23% Cloud gross margin was 64.7% compared to 63.6% last year C.

NICE Reports 23% Year-Over-Year Cloud Revenue Growth in Second Quarter 2023

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) will announce its second quarter 2023 results on Thursday, August 17, 2023, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: +1-809-406-247 (toll free) UK: +0.

NICE Provides Dial-in Details for its Second Quarter 2023 Results Teleconference

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall for its Completeness of Vision in the Leaders Quadrant. This marks the ninth consecutive year that NICE has been named a Leader in the CCaaS Magic Quadrant. This 2023 Gartner Magic Quadrant for CCaaS states, “The contact center market is migrating from on-premises to cl.

NICE Named a Leader in the 2023 Gartner® Magic Quadrant™ for Contact Center as a Service For 9th Consecutive Year

NICE Ltd ( NICE , Financial) is a leading player in the software industry, with a market capitalization of $13.8 billion. As of August 7, 2023, the company's stock price stands at $218.07, marking a 3.36% gain for the day and a 9.57% increase over the past four weeks.

NICE Ltd: A Software Giant with High Outperformance Potential

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that ASTRID, the operator of Belgium's national radio communications, paging and dispatching network, has selected NICE to modernize their voice recording and incident reconstruction solutions for 14 police, fire and EMS Public Safety Answering Points. As a provider of a single system of record for emergency incidents, NICE empowers public safety and criminal justice agencies to find the truth that's hidden in data faster, and.

ASTRID Deploys NICE to Modernize Incident Reconstruction for Belgium's National Emergency and Security Services Network

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced that NICE has been recognized by Constellation Research in its latest Constellation ShortList™ for Contact Center as a Service for 2023. The Constellation ShortList™ for Contact Center as a Service names top vendors determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research. NICE's portfolio of Contact Center as a Service (CCaaS) solutions was acknowledge.

NICE Named as a Top Provider by Constellation ShortList™ for Contact Center as a Service 2023

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has awarded the company its “Excellence in Innovation” award as a leading provider of Holistic Trade Surveillance solutions. The award honors NICE Actimize performance across all four major geographical regions, including North America, EMEA, Asia Pacific, and LATAM. NICE Actimize's SURVEIL-.

NICE Actimize Wins Four 2023 Global Banking & Finance Awards Highlighting Innovation in Trade Surveillance Technology

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced Industry Benchmarks, augmenting Enlighten Action's generative AI-powered capabilities to allow brands to holistically compare their operations to industry standards. This enhances Enlighten Actions, using large language models to create stronger brand loyalty for consumers and allow business users to interact with data in a conversational way. With Enlighten Actions Industry Benchmarks, companies have access to anonymized bench.

NICE Introduces Generative AI-Powered “Enlighten Actions Industry Benchmarks,” Allowing Brands a Unique Way to Create Stronger Brand Loyalty

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced its recognition as a 2023 MetriStar Top Provider in the category of Voice of the Customer [platform] by Metrigy. NICE earned top customer sentiment ratings and achieved high business success for customers. NICE's ability to capture feedback from customers immediately following an interaction is a best practice found amongst the most successful companies in Metrigy's Customer Insights and Analytics: 2023-2024 global research stu.

NICE Named a 2023 Top Provider by Metrigy for Voice of the Customer

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--Regulatory News: NICE (Nasdaq: NICE) today announced ElevateAI's “1K Every Day” initiative, extending the reach of its industry-leading on-demand AI services to organizations of all sizes. ElevateAI brings the power of NICE's purpose-built Enlighten AI to the developer community. With highly accurate AI purpose built for CX, “1K Every Day” is a game-changer for any brand seeking to leverage the power of AI to improve customer satisfaction and agent efficiency. AI.

NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized with multiple honors by Celent, a division of Oliver Wyman, Inc., in its recently released report, “Financial Crime Compliance Technology: AML Transaction Monitoring Edition—2023 XCelent Awards, Powered by VendorMatch”. Designated a Luminary in the report's Technology Capabilities Matrix, NICE Actimize also received two XCelent awards, including the firm's "XCelent Breadth of Functionality” and th.

NICE Actimize Positioned as a Luminary in Advanced Technology and Breadth of Functionality in Celent's 2023 AML Transaction Monitoring Report

NICE (NICE) extends its Inform Elite solution to Durham Emergency Communications Center to transform its 911 service. This reflects on its expanding clientele and a strong product portfolio.

NICE (NICE) Inform Elite to Transform Durham 911 Service

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Cook County State's Attorney's Office (CCSAO), the second largest prosecutor's office in the United States, will be deploying NICE Justice, one of the solutions in NICE's Evidencentral platform, to streamline its criminal justice process. NICE Justice will help the State's Attorney's Office manage growing volumes of digital evidence with ease, reduce case backlogs and administer swifter justice. Covering the Chicago me.

Cook County State's Attorney's Office Selects NICE Justice Digital Evidence Management to Streamline Criminal Justice

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Durham (North Carolina) Emergency Communications Center (DECC) will be deploying NICE Inform Elite to take its 911 service to the next level by digitally transforming processes around tracking center and telecommunicator performance metrics, performing quality assurance reviews, accelerating evidence production and delivery, and reconstructing incidents. As the public safety answering point (PSAP) for all emergency and.

Durham's Accredited 911 Center of Excellence Selects NICE Inform Elite to Improve Service for Citizens, Public Safety Partners

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) has today announced that ABN AMRO, a leading eurozone financial institution located in the Netherlands, has deployed NICE CXone to expand its digital capabilities across all touchpoints and provide a smarter, faster customer experience across the entire journey. Alongside reseller, Infosys, NICE helped ABN AMRO migrate from on-premise to cloud with CXone in a quick, easy and risk-free way, aiding the bank's wider digital transformation ambitio.

ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone

NICE (NICE) extends its Actimize's cloud-based AI solution to ING Deutschland for market surveillance, suggesting an expanding clientele and a strong product portfolio.

NICE (NICE) Actimize Boosts Dutch ING's Markets Surveillance

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the State's Attorney's Office for Frederick County, Maryland, part of the Washington, DC metropolitan area, will be deploying NICE Justice, one of the solutions in NICE's Evidencentral platform, to transform how it manages digital evidence, from evidence intake to case building and trial preparation. The Frederick County State's Attorney's Office represents the State of Maryland in all criminal prosecutions that result fro.

Frederick County Maryland State's Attorney's Office Selects the NICE Justice Solution to Accelerate Digital Transformation

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HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that ING Deutschland, a subsidiary of the Dutch ING Group, has chosen to expand its investments in SURVEIL-X Markets Surveillance, a cloud-based, AI-powered trade surveillance solution which identifies potential market abuse and risky behavior of regulated employees. Emphasizing its end-to-end risk management capabilities, ING Deutschland's further investments in NICE Actimize's SURVEIL-X include its.

NICE Actimize's SURVEIL-X Chosen by ING Deutschland to Expand its Cloud-Based Market Surveillance Capabilities

NICE (NICE) is expanding its presence in the European Union (EU) region with the launch of CXone as an EU Sovereign Cloud Platform.

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