NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today confirmed that American State Bank, a Texas-based financial institution, has selected NICE Actimize Xceed, an all-in-one AI fraud and anti-money laundering platform, to drive the financial institution's restructured financial crime strategy. Powered by the cloud and always-on AI, NICE Actimize's Xceed provides best-in-class AML, fraud and case management in a single risk platform. From real-time onboarding thro

NICE Actimize Xceed AI Cloud Platform Chosen by American State Bank to Manage AML and Fraud Risk Management

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced its exciting roster of speakers and the agenda for ENGAGE LIVE, the financial crime industry's largest virtual customer event of the year. ENGAGE LIVE is designed to inform and inspire financial crime risk professionals at every level, with an agenda packed with transformative ideas, strategies, and insights across six tracks and more than 30 sessions. To be held from June 8-9, more than 2,000 industr

NICE Actimize Announces ENGAGE LIVE, the Industry's Largest Financial Crime Virtual Event, Hosting Lawyer and Human Rights Advocate Amal Clooney and Bestselling Financial Fraud Author Tom Wright

NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs, enhances overall customer loyalty, and improves agent productivity. SAN ANTONIO , June 2, 2022 /PRNewswire/ -- Recently, Frost & Sullivan assessed the India workforce management software industry and, based on its analysis, recognizes NICE with the 2022 India Product Leadership Award.

NICE Applauded by Frost & Sullivan for Optimizing Contact Center Efficiency, Reliability, and Flexibility with Its Comprehensive Workforce Management Suite

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize (Nasdaq: NICE) was named the category winner for “Best Solution for Managing Financial Crime” in A-Team Group's 2022 Europe RegTech Insight Awards marking its fifth consecutive yearly win across this awards competition. Following its shortlisting by a panel of judges, NICE Actimize and its portfolio of financial crime solutions, which includes anti-money laundering, holistic conduct surveillance, and other advanced risk and compliance solutions, wer

NICE Actimize Named Category Winner as “Best Solution for Managing Financial Crime” by 2022 Europe RegTech Insight Awards

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the winners of its CX Excellence Awards 2022. The winning organizations were recognized for driving frictionless experiences throughout the customer journey. The 16 award winners across six categories were honored at Interactions Live, the industry's biggest customer experience virtual event, highlighting strategies for bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding transfor

NICE Recognizes Innovators in Driving Frictionless Experiences, Unveiling CX Excellence Award Winners at Interactions Live 2022

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Aioi Nissay Dowa Insurance Co. Ltd. of Japan has significantly increased its operational efficiency, cut costs and reduced average handle times at its emergency call center after implementing NICE Advanced Process Automation (APA) solutions. NEVA, NICE's virtual attendant, is providing automated, real-time guidance to 1,000 frontline agents, while advanced unattended robotic automations are streamlining dozens of routine d

NICE's Virtual Assistant, NEVA, Boosts CX for Major Japanese Insurance Agency's Emergency Helpdesk

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the release of its 2022 Digital-First Customer Experience Report, which highlighted significant gaps between company and consumer perceptions of current digital- and self-service channels. As noted in the report, 81 percent of consumers say they want more self-service options yet only 15 percent of consumers expressed a high level of satisfaction with the tools provided to them today whereas businesses believe 53 percent of con

NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More Self-Service Options

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that MedQuest Associates, a leading manager of outpatient diagnostic imaging facilities, has selected the NICE CXone Essentials Suite to enrich its services to patients, health systems and hospitals. Implementation of NICE's world-leading customer experience platform is part of MedQuest's ongoing investment in improved patient interactions, self-service options and employee effectiveness. MedQuest partners with hospitals and he

NICE CXone Selected by MedQuest to Enhance Patient Experiences with New Advanced Integrated Digital and Self-Service

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as a top performing Know Your Customer/Customer Due Diligence (KYC/CDD) Technology Leader in its recently released “SPARK Matrix™: Know Your Customer (KYC) Solution, 2022” report. The Quadrant Knowledge Solutions study, which provides competitive analysis and a ranking of the leading KYC vendors in the form of its proprietary SPARK Ma

NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence Metrics in 2022 Quadrant Knowledge Solutions KYC Report

AUSTIN, Texas--(BUSINESS WIRE)--Global security leader Forcepoint appoints Beth Gaspich, CFO at NICE, to the company's Board of Directors and Chairperson of the Audit Committee.

Forcepoint Appoints NICE CFO Beth Gaspich to Board of Directors

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the State's Attorney's Office for Champaign County, Illinois, has selected NICE Justice, powered by NICE's Evidencentral platform, to transform how it manages digital evidence. The Champaign County State's Attorney's Office handles over 6,000 cases annually. With the increased prevalence of body-worn cameras, CCTV videos, cell phone and home camera systems, and other digital evidence, the State's Attorney's Office needed a

NICE Leads Digital Transformation of Evidence Management for Champaign County State's Attorney's Office

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has received Frost & Sullivan's 2022 Product Leadership Award for its strong overall performance in the Indian workforce management software industry. The award, one of Frost & Sullivan's Best Practices Awards, recognizes the company delivering a product or solution of the highest quality, reliability and performance in its sector. Frost & Sullivan evaluated NICE's workforce management (WFM) software solutio

NICE Wins 2022 Best Practices Award for WFM Product Leadership in the Indian Market

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE (NASDAQ: NICE) business, has released "The 2022 NICE Actimize Fraud Insights Report" that identifies and analyzes the leading fraud threats and patterns that impacted leading global financial institutions in 2021. Noting that banking fraud continues to rise, the data-driven research study found a 41% increase in attempted fraud over a similar evaluation conducted the year before by its data scientists. Leveraging NICE Actimize's X-Sight AI,

NICE Actimize Releases 2022 Fraud Insights Report Identifying Threat Patterns Emerging Across Financial Institutions

Nice Ltd (NASDAQ:NICE ) Q1 2022 Earnings Conference Call May 12, 2022 8:30 AM ET Company Participants Marty Cohen - IR Barak Eilam - CEO Beth Gaspich - CFO Conference Call Participants Samad Samana - Jefferies Tyler Radke - Citigroup Patrick Walravens - JMP Securities Rishi Jaluria - RBC Capital Markets Michael Funk - Bank of America Merrill Lynch Chris Reimer - Barclays Bank Meta Marshall - Morgan Stanley Paul Chung - JPMorgan Chase & Co. Operator Welcome to the NICE conference call discussing first quarter 2022 results, and thank you all for holding. [Operator Instructions].

Nice Ltd (NICE) CEO Barak Eilam on Q1 2022 Results - Earnings Call Transcript

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2022. First Quarter 2022 Financial Highlights GAAP Non-GAAP Revenue of $527 million, growth of 15.9% year-over-year Revenue of $527 million, growth of 15.4% year-over-year Cloud revenue of $295 million, growth of 29.2% year-over-year Cloud revenue of $295 million, growth of 28.1% year-over-year Gross margin of 68.3% compared to 67.5% last year Gross margin of 73.0% compared to 72.7%

NICE Reports 16% Growth in Total Revenue and Record Profitability for the First Quarter of 2022

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) will announce its first quarter 2022 results on Thursday, May 12th, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: 1-809-406-247 (toll free) UK: 0-800-756-3

NICE Provides Dial-in Details for its First Quarter 2022 Results Teleconference

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the British Transport Police (BTP) is leveraging the NICE Investigate digital evidence management solution to drive digital transformation across its operations and help keep UK railways safe from crime. Using NICE Investigate, BTP is streamlining the nationwide flow of digital evidence needed for investigations and charging decisions. As a national police force covering England, Scotland and Wales, BTP's 3,500 police offi

NICE Investigate Helps British Transport Police Streamline Management of Digital Evidence and Investigations to Keep UK Railways Safe from Crime

ST. LOUIS--(BUSINESS WIRE)-- #CX--Textel, the full-service, cloud-based texting platform for business and contact centers, was awarded NICE's (Nasdaq: NICE) DEVone Application Certification. The distinction assures NICE CXone customers that Textel's innovative cloud texting and multimedia messaging service (MMS) is a trusted solution that meets specific quality, performance, and security requirements upon technical integration. By replacing the need for phone calls, Textel's advanced texting platform

Textel Awarded NICE DEVone Application Certification

HOBOKEN, N.J.--(BUSINESS WIRE)-- #CXone--NICE (Nasdaq: NICE) today announced that Regional Australia Bank, one of Australia's premier banking alternatives to the ‘Big Four' banks, has successfully implemented the NICE CXone platform to help streamline its contact center operations and better support its branches across New South Wales (NSW). The implementation delivers greater functionality, flexibility, and adaptability for contact center agents and banking staff distributed across its regional NSW bra

NICE CXone Digitizes Contact Center Operations for Regional Australia Bank

​HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE business (Nasdaq: NICE) today announced that it has been positioned as a Leader and Fast Mover in intelligent fraud detection by GigaOm, a leading global research and advisory firm. Positioning NICE Actimize as a Leader in its recent report titled, "GigaOm Radar for Intelligent Fraud Detection in Financial Transactions," the report also showed NICE Actimize as the singular, high-scoring platform-focused provider, with GigaOm's “Platform Pla

NICE Actimize Positioned as Intelligent Fraud Detection Leader by GigaOm, Achieving Highest Possible Scores in Ten Categories

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICEActimize--NICE Actimize, a NICE (NASDAQ: NICE) business, has been chosen as the winner in the Market Surveillance category in the prestigious WATERS Sell-Side Magazine 2022 Technology Awards competition, determined by a judged voting process led by the publication's editorial team. NICE Actimize was specifically honored for its SURVEIL-X Holistic Conduct Surveillance, the industry's leading AI-powered true holistic surveillance solutions suite. “In a highly competitive cat

NICE Actimize Cloud-Based SURVEIL-X Wins Market Surveillance Category in WATERS 2022 Sell-Side Technology Awards

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that it has been recognized as the overall leader by Quadrant Knowledge Solutions in the 2022 SPARK Matrix for Speech Analytics report. The Quadrant Knowledge Solutions report, which provides market insights, competitive evaluation, and rankings for 17 vendors, gave NICE the highest ratings in both the technology excellence and customer impact performance parameters. The report acknowledged NICE CX Analytics' key differentiator

NICE Named Overall Leader in Technology Excellence and Customer Impact in 2022 SPARK Matrix™ Speech Analytics Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #CXone--NICE (Nasdaq: NICE) today announced a partnership with Deutsche Telekom Global Business, Deutsche Telekom's affiliate offering telecommunications and connectivity solutions to businesses of all sizes including the public sector. As part of the collaboration, Deutsche Telekom Global Business is now offering the CXone portfolio of industry-leading digital and agent-assisted CX solutions in Europe. Today, the ability to work from anywhere is an aspect critical for b

NICE and Deutsche Telekom Global Business Announce Comprehensive Partnership to Bring the Power of CXone to Enterprises Across Europe

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the highest-scoring AML solutions vendor across Technology Excellence metrics in its recently released 2022 “SPARK Matrix™ Anti-Money Laundering (AML) Solution” report. The Quadrant Knowledge Solutions study, which provides competitive analysis and a ranking of the leading anti-money laundering vendors in the form of its proprietar

NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence Metrics in 2022 Quadrant Knowledge Anti-Money Laundering Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that TMC, a global, integrated media company, has named NICE Enlighten XO as a 2022 CUSTOMER Product of the Year Award winner. The 2022 CUSTOMER Product of the Year Award recognizes vendors advancing the call center, CRM, and teleservices industries one solution at a time. The award highlights products that enable their clients to meet and exceed the expectations of their customers. Unique in the market, NICE Enlighten XO analy

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