NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

Nice (NICE) achieves a significant milestone as a significant number of UK and Wales's police forces have used the NICE Investigate solutions to manage more than 4 million cases.

Nice (NICE) Achieves Milestone by Aiding 4 Million Police Cases

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that police forces across England and Wales have used NICE Investigate to manage more than 4 million investigations involving millions of digital evidence items. Powered by NICE's cloud-based Evidencentral platform, NICE Investigate helps police forces digitally transform how digital evidence and investigations are managed to reveal the truth in digital evidence and close cases faster. Chris Wooten, Executive Vice President, NI

NICE Investigate Surpasses Milestone of Supporting 4 Million Police Investigations in England and Wales with Cloud-Based Evidencentral Platform

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that it has been recognized as a 2022 MetriStar Top Provider in the Voice of the Customer (VoC) category, among a field of 16 providers. NICE was named a Top Provider based on its superior customer ratings and customer-documented quantitative metrics demonstrating business success powered by the use of NICE VoC products and services. For a complimentary copy of the report, please click here. According to the Metrigy report, NIC

NICE Named Top Provider for Voice of the Customer by Metrigy

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE (NASDAQ: NICE) business, was awarded the Best Suitability Product by WealthBriefing European Awards 2022 for its SURVEIL-X Suitability for Wealth and Insurance solution. Additionally, NICE Actimize also received the Highly Commended accolade for the Compliance category which also includes its industry-leading anti-money laundering capabilities. Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provi

NICE Actimize Named Best Suitability Product by the WealthBriefing European Awards 2022

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HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that LGT, the world's largest family-owned private banking and asset management group, has chosen NICE Actimize's advanced Markets Surveillance and Anti-Money Laundering solutions along with other of its targeted compliance offerings to deliver upon its financial crime strategy across its global holdings. Based in Liechtenstein, LGT Group has more than 20 offices throughout Europe, the Middle East, As

NICE Actimize Chosen by LGT to Address Global Regulatory Needs and Drive a Unified Financial Crime Strategy

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as the market share leader in Workforce Management (WFM), based on seats, by DMG Consulting LLC. Customers surveyed in DMG's 'Workforce Management for the Enterprise' report gave NICE the highest possible satisfaction score for product innovation, overall vendor satisfaction, product, and ongoing service and support Donna Fluss, President, DMG Consulting, said, "New-gen WFM is the future of workforce

NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in Workforce Management in DMG Consulting Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICEActimize--NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the “Suitability” category by WealthTech Americas Awards 2022 for its SURVEIL-X Holistic Conduct Surveillance solution. Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provider of business intelligence in the private banking and wealth management space, the inaugural awards program rewards achievement, top-class performance, and innovation. As judge

NICE Actimize Named Category Winner for Suitability in Inaugural 2022 WealthTech Americas Awards

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (Nasdaq: NICE) business today announced that its IFM-X Dark Web Intelligence and New Account Fraud solutions have been selected as winners of the “Fraud Prevention Innovation Award” by FinTech Breakthrough, an independent organization that recognizes the top companies, technologies and products in the global FinTech market today. Both solutions leverage the power of NICE Actimize's IFM-X industry-leading enterprise fraud management platform

NICE Actimize Wins FinTech Breakthrough Award for Fraud Prevention Innovation with AI-Powered IFM-X Dark Web Intelligence and New Account Fraud Solutions

NICE announces the launch of its AI-powered CXone in Singapore. The company's innovative product portfolio is helping it win new customers.

NICE Expands Portfolio with the CXone Launch in Singapore

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized by Metrigy as a MetriStar Top Provider in the Workforce Optimization Platform category. Based on a ranking of customer sentiment scores and proven business success, the Metrigy report assesses the overall value realized from various workforce optimization solutions. NICE customers reported measurable improvements in revenue, agent efficiency, cost reduction and customer satisfaction, and ranked the N

NICE Workforce Optimization Recognized for Delivering Proven Business Success by Metrigy Research

NICE announces the launch of its advanced, X-Sight Entity Risk SaaS solution. The company's innovative product portfolio is helping it to win new customers.

NICE Benefits From Expanding Portfolio and Partner Base

HOBOKEN, N.J.--(BUSINESS WIRE)-- #CXone--NICE (Nasdaq: NICE) today announced the launch of CXone in Singapore, enabling companies in the Asia Pacific region to eliminate friction and deliver customized, connected, digital-first customer service. The industry's leading digital customer experience platform, CXone is supported by a dedicated local infrastructure team to accelerate organizations of all sizes and all verticals in their digital and cloud transformation. NICE's commitment to driving a friction

NICE Brings Digital Customer Experiences to Singapore with the Launch of CXone

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the launch of its advanced, X-Sight Entity Risk SaaS solution, an innovative solution that produces a single risk score that enables a financial institution to gain a greater understanding of their clients across the organization. Powered by artificial intelligence, machine learning, entity resolution, and network analytics, X-Sight Entity Risk enhances the efficacy of advanced anti-money laundering,

NICE Actimize Introduces AI-Powered X-Sight Entity Risk Solution to Provide a Single Trust Score

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the San Diego Police Department's Communications Division has implemented NICE Inform Elite to automate performance metrics tracking, quality assurance reviews and incident reconstruction. As a result of digitally transforming how data is managed, the agency is improving services to citizens and partner agencies, while optimizing dispatch resources, and eliminating evidence request overtime and backlogs. The San Diego Poli

NICE Inform Elite Helps San Diego Police Department Improve 911 Call Handling and Automate Evidence Requests

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced it has been recognized by Frost & Sullivan with the 2022 Best Practices Company of the Year Award in the North American Contact Center industry. A top honor, the Frost & Sullivan Company of the Year Award recognizes companies at the forefront of innovation and growth based on a visionary understanding of the future. NICE was praised for its regular cadence of development and innovation around major industry trends, such

NICE Named 2022 Company of the Year in the North American Contact Center Industry by Frost & Sullivan

HOBOKEN, N.J.--(BUSINESS WIRE)-- #CXone--NICE (Nasdaq: NICE) today announced that it has been recognized as a MetriStar Top Provider in the Contact Center Platform category from among 16 companies evaluated. Based on a ranking of sentiment scores and proven business success among NICE customers, the Metrigy report evaluates the value realized from various contact center solutions. With both quantitative metrics and open-ended qualitative commentary, customers rated the NICE platform very highly in nearl

NICE CXone Gets Top Honors for Contact Center Platforms in Metrigy Research

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (NASDAQ: NICE), a leading provider of financial communication recording and compliance assurance solutions, today announced that its next generation NICE NTR-X solution is now available for compliance recording capture for communications done via Zoom, including Zoom Meetings and Zoom Phone, a feature-rich cloud phone solution. Participating as a select early adopter partner, NICE worked with Zoom to create and utilize new APIs for financial markets complian

NICE Launches NTR-X Compliance Recording and Capture for Zoom

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the Spring 2022 release of CXone, which adds innovative new capabilities that accelerate self-service success. Further expanding on NICE's CXi platform and its focus on the end-to-end digital customer journey, the new capabilities proactively anticipate points of friction on the web and across mobile journeys and simplify them to drive more positive CX and conversion and deepen loyalty. Expanded integration with additional bots

NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Global Banking and Finance Review, a financial media platform with over three million readers worldwide, has awarded the company the “Best Technology Management Team, North America” award for 2022. The management team award is the seventh honor received by NICE Actimize from Global Banking & Finance Review for 2022, joining its “Best-Anti-Fraud/Security Solutions” and “Excellence in Innovatio

NICE Actimize Receives 2022 “Best Technology Management Team North America” Award from Global Banking and Finance Review

Hoboken, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as a MetriStar Top Provider in the Conversational AI Applications category, out of a total of 23 companies evaluated. The ranking was based on high customer sentiment scores and documented business success among NICE customers, surveyed as part of Metrigy's research into customer experience and conversational AI technology. Customers particularly noted the AI/machine learning capabilities and value o

NICE Recognized as a Top Provider for Conversational AI Applications and Chatbots by Metrigy

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Global Banking and Finance Review, a financial media platform with over three million readers worldwide, has awarded the company six honors over three major geographical areas, including Asia Pacific, Europe, and North America, highlighting its excellence in innovation and as a best solutions provider in those regions. The 2022 Global Banking & Finance Awards® recognitions included the follow

NICE Actimize Wins Six 2022 Global Banking and Finance Awards Highlighting Excellence and Innovation in Enterprise Fraud Technology

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Siam Commercial Bank (SCB) has seen rapid and significant advances in contact center agent productivity and customer service after implementing NICE Nexidia Analytics. With all calls automatically tracked and evaluated by the interaction analytics solution, the bank's contact center succeeded in reducing average handle times, increasing compliance with service level expectations, and improving customer satisfaction. Siam C

NICE Nexidia Analytics Bolsters Digital Transformation for Leading Universal Bank

NICE Ltd's (NICE) CEO Barak Eilam on Q4 2021 Results - Earnings Call Transcript

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the fourth quarter and full year ended December 31, 2021. Fourth Quarter 2021 Financial Highlights GAAP Non-GAAP Revenue of $515 million, growth of 18.6% year-over-year Revenue of $515 million, growth of 17.6% year-over-year Cloud revenue of $285 million, growth of 30.2% year-over-year Cloud revenue of $285 million, growth of 28.1% year-over-year Gross margin of 67.9% compared to 66.4% last year Gross margin of 73.0

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